Pranathi Sudharshanam

Engineered reusable embeddable components (catalog forms, case views, data visualizations, searchable catalogs) adopted across customer portals, reducing integration effort by 40%.

Designed and shipped highly configurable widgets, such as the Portal Object widget, enabling dynamic record display and quick actions across ServiceNow tables to significantly improve administrator productivity.

Led API-driven integrations that allowed customers to embed ServiceNow capabilities into third-party sites with zero direct platform dependency, thereby improving adoption and flexibility.

Partnered with cross-functional teams to define CORS rules, property-driven configurations, and event handlers, ensuring secure, scalable, and seamless third-party integration.

Built and owned an in-house real-time risk analysis service from scratch, leveraging Kafka and MySQL pipelines to process live market/user data, enabling zero manual intervention in risk monitoring.

Automated communications and square-off actions for at-risk users, saving 30+ analyst hours per week and significantly improving compliance with regulatory standards.

Optimized margin recovery algorithms, reducing liquidation volume by prioritizing high balance restoring positions, leading to 20% faster recovery with minimal user impact.

Extended risk systems to support the new Pledge product, enabling margin-based trading on holdings while effectively mitigating exposure.

Implemented CDSL-compliant TPIN authorization automation via Rundeck cron jobs, ensuring regulatory compliance and reducing manual processing by 100%.